Disputes are accepted only here in the portal, filed from the lead. They cover problems with the lead at the moment of transfer, not what happens afterward. RIR may ask for more information, such as screenshots.
Accepted reasons
Not covered by a dispute
Clients can only file the accepted SLA reasons, with the evidence each one requires.
Client
Lead
Flag
Filed
Reason
Evidence checks
Status
Dials per day
Outbound calls placed on your campaign by your RIR caller
Monthly guarantee
20 qualified leads per full service month
Week funnel
From dial to an accepted opportunity
Flagged hot this week
Sellers RIR noted need to move quickly. Every lead meets your qualification criteria.
Latest transfers
Most recent opportunities sent to you
Owner
Property
Phone
Follow-up plan
Pipeline stage
Attempts
Caller
Transferred
Your team's activity
Calls, texts, emails and meetings your team logged, last 14 days
Follow-up speed
First call on RIR leads within the follow-up window
Pipeline by stage
Open deals and estimated value
Due today & overdue
Recent activity
Latest logged by your team
Results by lead source
Where your sellers come from, and which sources turn into deals
Name
Phone
Email
Company / Property
Stage
Last activity
Lead source
Next 7 days
Your meetings, walkthroughs and RIR events
From Run It Remote
Scripts, training and program documents shared with every client
Your files
Private to your team. RIR's customer success team can view them.